How it works
From first hello to signed letter.
We designed every step to feel calm and clear, because asking for help with your mental health should never feel like a hassle. Here is exactly what happens, with no surprises.
Start my wellbeing check
Answer a few quick questions
~3 minA short online screening about you, your living situation, and how your animal helps. Three minutes, on your phone, no appointment to book.
Connect with a licensed clinician
Live evalWe match you to a mental health professional licensed in your state. It is a real evaluation by phone or video, not a form that auto-approves everyone.
Get your letter, fast
24–48 hrsQualify and your signed, housing-ready ESA letter hits your inbox in 24 to 48 hours. Forward it straight to your landlord. Done.
The consultation
What the conversation is actually like.
People worry the consult will feel clinical or cold. It is the opposite. It is a short, human conversation about you and your companion.
- A relaxed conversation, not an interrogation. You can do it from your couch.
- Honest answers about what an ESA letter can and cannot do for you.
- No diagnosis required beforehand. The clinician assesses that with you.
- A clear yes or no. If an ESA is not right for you, you pay nothing.
Inside the letter
What your signed letter actually contains.
A valid ESA letter is not a certificate or an ID card. It is a clinical document on the professional's letterhead. Yours will include:
- 01The clinician's name, license type, and license number
- 02Confirmation that you are under their care for the purpose of the assessment
- 03A statement that an emotional support animal supports your condition
- 04Language written specifically for a Fair Housing Act accommodation request
- 05The signing date and a validity period (typically one year)
Ready when you are.
The wellbeing check takes about three minutes, and you will know your next step right away.
Start now